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How to troubleshoot Error Code: XX-12157

You may have a problem when activating Bandisoft's software or using some of its functions if your web browser uses an older version of the TLS protocol. If you receive Error Code: 0xbad70006-12157 (or any other error code ending in 12157) from the software, please enable the TLS 1.2 protocol in the browser as follows and try again.

  1. Open Internet Properties.
  2. Select the Advanced tab.
  3. Enable "Use TLS 1.2."



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