Hlavní funkce | Obrázky | Srovnávací testy | Historie změn | Nápověda | Jak udělat | Fórum
Nápověda
Bandizip in comparison with other archivers
How to use Multi-core Compression
How to use the Finder’s right-click menu for Bandizip
How to set Bandizip as the default app to open archives
How to open ALZ and EGG files on Mac
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to view a list of files in an archive
How to modify an archive without decompression
How to set a password for an archive
How to encrypt filenames in archives
How to preview image, document, and music files in an archive
How to use Bandizip's built-in image viewer
How to move files to Recycle Bin (Trash) when deleting
How to use presets when compressing files
How to use Parallel Extraction
How to use the Password Manager
How to use the Auto Password
How to use Repair Archive
How to use the Password Recovery
Troubleshooting
Automatická detekce kódování stránky nepracuje správně
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive
How to troubleshoot when a split archive can’t be decompressed
Nelze spustit rozbalený app soubor
How to troubleshoot when it takes too long to open archives
How to troubleshoot when a badge icon for files doesn’t appear in the Finder
How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar
How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder
How to troubleshoot when files are automatically extracted from archives downloaded via Safari
How to use the right-click menu for Bandizip on Ventura
How to troubleshoot when a file downloaded through Chrome cant be opened.
How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear
How to change the Unicode normalization form used for filenames
How to enable App Nap for Bandizip
How to hide the services of Bandizip in the Finder's right-click menu
How to troubleshoot when I can’t uninstall Bandizip
How to troubleshoot when I can’t install Bandizip on the App Store
How to request a refund for Bandizip that you bought from the App Store
How to cancel a subscription to Bandizip 365





How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear

On macOS Sonoma 14, when you archive files in an external volume with Bandizip, you may find that the archive should be in the volume but nothing appears.

To be precise, if the external volume is in the exFAT file system and a file whose filename uses NFC for Unicode normalization is in the volume, the Finder is unable to display such a file. (Use Terminal to check that the file actually exists there.)

This issue does not occur if the file's name (full path) is in NFD or ASCII. And since it has never occurred on earlier versions than macOS 13, it is believed that Sonoma itself is responsible for the issue.

How to troubleshoot

Bandizip for macOS supports both NFC and NFD filenames, but it uses an NFC one by default when processing files, to secure compatibility with other OSes like Windows.

Run Bandizip and go to Preferences > Advanced tab, and then check the "Use NFD filename" checkbox. You may find that the archive in the external volume appears correctly then.

Still, if you frequently exchange files with Windows users, using an NFC filename whould be better in terms of compatibility. It is recommended to use an NFC filename if the problem in Sonoma get fixed by Apple someday.

Please visit the link below to learn more about the NFC and NFD filenames.

Help » How to change the Unicode normalization form used for filenames