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Nápověda
Bandizip in comparison with other archivers
How to use Multi-core Compression
How to use the Finder’s right-click menu for Bandizip
How to set Bandizip as the default app to open archives
How to open ALZ and EGG files on Mac
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to view a list of files in an archive
How to modify an archive without decompression
How to set a password for an archive
How to encrypt filenames in archives
How to preview image, document, and music files in an archive
How to use Bandizip's built-in image viewer
How to move files to Recycle Bin (Trash) when deleting
How to use presets when compressing files
How to use Parallel Extraction
How to use the Password Manager
How to use the Auto Password
How to use Repair Archive
How to use the Password Recovery
Troubleshooting
Automatická detekce kódování stránky nepracuje správně
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive
How to troubleshoot when a split archive can’t be decompressed
Nelze spustit rozbalený app soubor
How to troubleshoot when it takes too long to open archives
How to troubleshoot when a badge icon for files doesn’t appear in the Finder
How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar
How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder
How to troubleshoot when files are automatically extracted from archives downloaded via Safari
How to use the right-click menu for Bandizip on Ventura
How to troubleshoot when a file downloaded through Chrome cant be opened.
How to change the Unicode normalization form used for filenames
How to enable App Nap for Bandizip
How to troubleshoot when I can’t uninstall Bandizip
How to troubleshoot when I can’t install Bandizip on the App Store
How to request a refund for Bandizip that you bought from the App Store
How to cancel a subscription to Bandizip 365





How to troubleshoot when a file downloaded through Chrome cant be opened.


On macOS Ventura 13.4 (Monterey 12.6.8) the issue described below has been fixed and does not occur.

On macOS Ventura 13.3, when you try to open a Gmail attachment file downloaded through Chrome, you may find that the file itself does not get opened but only the associated app runs.

It means that the filename stored on the device is in the NFC form and has failed to be forwarded to the app. Similar problems like this are being reported with other files created by some third-party apps.

The problem does not occur if the filenames is in the NFD or ASCII form. And since such a problem has never occurred on earlier versions than macOS 13.2.1, it is believed that the problem is due to a bug in the OS.

How to troubleshoot

  • Convert the file to a NFD filename. Select the file which cannot be opened in the Finder, and press the Return key (Enter key) twice.

    The Finder allows you to rename a file by selecting it and press the Return key. If you leave the filename untouched but press the same key again, the filename's for is converted to the NFD form.

  • If you have many files, just drag and drop all of them to another folder.
  • Copying and pasting files by using keyboard shortcuts cannot change the filename's form.
  • The problem does not occur if you run the app first and open the by using the app's own function or the drag and drop.

Bandizip and Unicode filenames

Bandizip for macOS supports both NFC and NFD filenames, but it uses a NFC one by default when processing files, to secure compatibility with other OSes like Windows.

Due to the problem described above, however, you may find that you cannot open an archive created by Bandizip if the Archive Utility has been chosen to open the archive.

In this case, run Bandizip and go to Preferences > Advanced tab, and then enable the function to use a NFD filename as shown below.

Still, if you frequently exchange files with Windows users, using a NFC filename whould be better in terms of compatibility. It is recommended to use a NFC filename if the bug in macOS get fixed by Apple someday.

Please visit the link below to learn more about the NFC and NFD filenames.

Help » How to change the Unicode normalization form used for filenames